Minimum and Maximum Timeline
Asthra Healthcare - Shipping Policy
Welcome to Asthra Healthcare! We are dedicated to ensuring that you receive your medications and health products promptly and securely. Please read our shipping policy to understand how we manage deliveries.
1. Shipping Locations
Asthra Healthcare currently offers shipping services within Devanahalli, Bengaluru,
Karnataka. We aim to expand our delivery area in the near future to better serve our
customers.
2. Order Processing Time
All orders are processed within 1-2 business days. Orders placed after [insert time, e.g., 3
PM] will be processed the next business day. Please note that we do not process orders on
Sundays and public holidays.
3. Shipping Methods and Delivery Times
We offer the following shipping methods:
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or logistical delays.
- Standard Delivery: Estimated delivery time is 2-4 business days within Devanahalli.
- Express Delivery: Estimated delivery time is 1-2 business days within Devanahalli.
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or logistical delays.
4. Shipping Fees
Shipping fees are calculated based on the weight of the package and the delivery method
chosen. The applicable shipping fees will be displayed at checkout before you complete your
purchase.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
You can use this information to track your order status and estimated delivery date.
You can use this information to track your order status and estimated delivery date.
6. Delivery Issues
Incorrect Address
Please ensure that you provide the correct shipping address at the time of purchase.
Asthra Healthcare is not responsible for orders shipped to incorrect addresses provided by the customer.
Asthra Healthcare is not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Attempts
If the delivery attempt is unsuccessful due to the recipient being unavailable, our delivery
partner will attempt to contact you to arrange a new delivery time. Additional delivery
attempts may incur extra charges.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately. We will
work with the delivery provider to resolve the issue and ensure you receive a replacement or
refund as appropriate.
7. Prescription Medications
For orders containing prescription medications, please ensure that you have a valid
prescription. We require verification of your prescription before processing and shipping your
order.
8. Contact Us
If you have any questions or concerns about your order or our shipping policy, please
contact our customer service team:
Asthra Healthcare
Asthra Healthcare
#15 Surabhi complex BB Road , Near Karnataka bank Prashanth Nagar
Devanahalli, Bengaluru, Karnataka -562110
+91 9108073247
Contact@asthracare.com
9. Key Points to Remember
- Orders are processed within 1-2 business days.
- Standard and Express delivery options are available within Devanahalli.
- Ensure the correct shipping address is provided at the time of purchase.
- Contact us immediately for any issues with lost or damaged packages.
Thank you for choosing Asthra Healthcare. We are committed to delivering your health products promptly and efficiently
